Return process
PREPARE ALL DOCUMENTS
Out-of-warranty diagnostics is a paid service provided in accordance with the terms and conditions outlined in the Terms and Conditions of Technical Support Services.
- invoice number
- serial number
- device name
- firmware version
FILL OUT THE FORM
You will find the return form here
Return forms should only be filled in after contacting the support first.
SEND BACK THE FAULTY PRODUCT
We will investigate the complaint within 28 days.
END OF THE PROCESS
Should further clarification be required, our team will contact you.
